Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"7cae38c5f9f1497979f1816a86d6261f253cd340_lout","branding":{"id":"23","key":"jobs","name":"NewCo Jobs","portalBaseUrl":"/servicedesk/customer/portal/23","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/23/13","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2b5e80","headerLinkHoverBGColor":"#2b5e80","headerBadgeColor":"#2b5e80"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c9d8d555-3aba-4f2b-b0e9-eb9b5470b9d7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjRmOWQ1Yy0zYzZiLTQ2MzUtYTg0MC1iYzk1MzRiYzMwOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5ZDhkNTU1LTNhYmEtNGYyYi1iMGU5LWViOWI1NDcwYjlkNyI6WyJyZWFkIl19LCJleHAiOjE3NzY2NTQ3ODcsIm5iZiI6MTc3NjY1NDE4N30.cwwKqGZaGTray5ytG2FzcbkyI0y4Topt6rq18sp8CnU&client=864f9d5c-3c6b-4635-a840-bc9534bc3090&mode=fit","logoId":"c9d8d555-3aba-4f2b-b0e9-eb9b5470b9d7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NCC portal","sharedPortalName":"NCC portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the NCC portal","sharedPortalName":"NCC portal","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1999b7","helpCenterTitleColor":"#1999b7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4acb53da-6504-4aa1-ae3b-0497af701125/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjRmOWQ1Yy0zYzZiLTQ2MzUtYTg0MC1iYzk1MzRiYzMwOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRhY2I1M2RhLTY1MDQtNGFhMS1hZTNiLTA0OTdhZjcwMTEyNSI6WyJyZWFkIl19LCJleHAiOjE3NzY2NTQ3ODcsIm5iZiI6MTc3NjY1NDE4N30.d4bWzOT_QCIaYqh7QLukfhOD7djJugosV2_JhF4_3LQ&client=864f9d5c-3c6b-4635-a840-bc9534bc3090&height=300&mode=fit","bannerMediaApiFileId":"4acb53da-6504-4aa1-ae3b-0497af701125","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"23","key":"jobs","projectId":10031,"serviceDeskId":23,"name":"NewCo Jobs","description":"<p>Browse our open job positions at NCC Barcelona, Valencia, Tangier and Casablanca and apply for the next step in your career!</p>","portalBaseUrl":"/servicedesk/customer/portal/23","reqTypes":[{"id":"556","name":"Addetto al Servizio Clienti Italiano (Casablanca)","descriptionHtml":"","callToAction":"Addetto al Servizio Clienti Italiano (Casablanca)","introHtml":"<p>Sei entusiasta, orientato al servizio e alla ricerca di un lavoro stimolante in un ambiente dinamico? Allora questa opportunità a Casablanca è perfetta per te! Per noi, il servizio clienti non consiste solo nel rispondere alle domande: puntiamo a offrire esperienze eccezionali ai nostri clienti. Ecco perché siamo alla ricerca di persone appassionate che si uniscano al nostro team di supporto in lingua italiana per diversi progetti all’interno dell’azienda.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"557","name":"Conseiller Clientèle Francophone (Casablanca)","descriptionHtml":"","callToAction":"Conseiller Clientèle Francophone (Casablanca)","introHtml":"<p>Vous êtes enthousiaste, orienté(e) service client et à la recherche d’un emploi stimulant dans un environnement dynamique ? Alors cette opportunité est faite pour vous! Chez nous, le service client va bien au-delà de la simple réponse aux questions – nous visons à offrir des expériences client exceptionnelles. C’est pourquoi nous recherchons des personnes passionnées pour renforcer nos équipes sur différents projets.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"559","name":"Conseiller Clientèle Francophone (Tangier)","descriptionHtml":"","callToAction":"Conseiller Clientèle Francophone (Tangier)","introHtml":"<p>Vous êtes enthousiaste, orienté(e) service client et à la recherche d’un emploi stimulant dans un environnement dynamique ? Alors cette opportunité est faite pour vous! Chez nous, le service client va bien au-delà de la simple réponse aux questions – nous visons à offrir des expériences client exceptionnelles. C’est pourquoi nous recherchons des personnes passionnées pour renforcer nos équipes sur différents projets.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[61],"key":""},{"id":"247","name":"Customer Service Advisor Danish (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor Danish (Barcelona)","introHtml":"<p>Do you have strong communication skills (Danish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"244","name":"Customer Service Advisor Dutch/Flemish (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor Dutch/Flemish (Barcelona)","introHtml":"<p>Voor een klant in de banksector zijn we op zoek naar Nederlandstalige Customer Advisors.</p>\n<p>Je komt terecht op een project waar nauwkeurigheid een absolute must is. Op deze afdeling zal je vragen van creditcardhouders behandelen en zorgen voor de veiligheid en bescherming van klantgegevens.</p>\n<p>Voor dit project moet je beveiligingsprocedures rond gevoelige gegevens kunnen handhaven maar wij leren je alles aan tijdens de betaalde training.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"238","name":"Customer Service Advisor Dutch/Flemish (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor Dutch/Flemish (Barcelona)","introHtml":"<p>Voor een internationale energieonderneming die actief is op de Belgische markt gaan wij op zoek naar Nederlandstalige Customer Advisors!! Je komt terecht in een bedrijf van Belgische origine in de bruisende stad Barcelona. Naast werken wordt er ook ruimte gemaakt voor leuke incentives en knallende bedrijfsfeesten. Het betreft een nieuw project... wat betekent dat voor jou? Reële doorgroeimogelijkheden!!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"246","name":"Customer Service Advisor Finnish (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor Finnish (Barcelona)","introHtml":"<p>Do you have strong communication skills (Finnish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"262","name":"Customer Service Advisor French (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor French (Barcelona)","introHtml":"<p>For a client in the banking sector, we are looking for French speaking Technical Customer Service Advisors. You will end up in the technical department of our client who is active in the banking sector . You will provide technical support via telephone and e-mail. You assist B2B customers (merchants) with problems they encounter with their e-commerce transactions via the online platform and investigate and resolve issues with their accounts and payments. In the meanwhile remaining responsible for maintaining a good customer relationship through timely and efficient follow-up.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"260","name":"Customer Service Advisor German (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor German (Barcelona)","introHtml":"<p>Do you have strong communication skills (German + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the German Customer Service team in sunny Barcelona!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"263","name":"Customer Service Advisor Nederlandstalig (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor Nederlandstalig (Barcelona)","introHtml":"<p>Ben je klantvriendelijk, oplossingsgericht, dienstverlenend ingesteld en wil je werken bij een internationaal bedrijf? Lees dan verder! Wij zijn per direct op zoek naar een enthousiaste en gedreven customer service agent voor 32-39 uur in de week in Barcelona.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"267","name":"Customer Service Advisor Swedish (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Advisor Swedish (Barcelona)","introHtml":"<p>Do you have strong communication skills (Swedish+ English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"268","name":"Customer Service Advisor Swedish (Valencia)","descriptionHtml":"","callToAction":"Customer Service Advisor Swedish (Valencia)","introHtml":"<p>Do you have strong communication skills (Swedish+ English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Valencia!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[53],"key":""},{"id":"289","name":"Customer Service Agent Dutch/Flemish (Barcelona)","descriptionHtml":"","callToAction":"Customer Service Agent Dutch/Flemish (Barcelona)","introHtml":"<p>Do you have strong communication skills (Dutch/Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing area of Barcelona (part-time as well as full-time)!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"232","name":"Customer Service Agent Dutch/Flemish (Valencia)","descriptionHtml":"","callToAction":"Customer Service Agent Dutch/Flemish (Valencia)","introHtml":"<p>Do you have strong communication skills (Dutch/Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing area of Valencia (part-time as well as full-time)!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[53],"key":""},{"id":"554","name":"Deutscher Kundendienstmitarbeiter (Casablanca)","descriptionHtml":"","callToAction":"Deutscher Kundendienstmitarbeiter (Casablanca)","introHtml":"<p>Bist du motiviert, hilfsbereit und auf der Suche nach einer interessanten Arbeitsstelle in einem interessanten und dynamischen Arbeitsumfeld? Dann sind diese Möglichkeiten bei uns in Casablanca zu finden ! !!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"389","name":"English Customer Service Representative (Casablanca)","descriptionHtml":"","callToAction":"English Customer Service Representative (Casablanca)","introHtml":"<p>Are you enthusiastic, service-oriented, and looking for an exciting job in a dynamic work environment? Then this opportunity in Casablanca is perfect for you! With us, customer service is about more than just answering questions – we strive to create exceptional customer experiences. That’s why we’re looking for passionate individuals to join our English-speaking support team for various projects within our company.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"264","name":"Nederlands- en Franstalige Key Account Specialist (Barcelona)","descriptionHtml":"","callToAction":"Nederlands- en Franstalige Key Account Specialist (Barcelona)","introHtml":"<p>Ben je klantvriendelijk, oplossingsgericht, spreek je zowel Nederlands als Frans en wil je werken bij een internationaal bedrijf? Lees dan verder! Wij zijn per direct op zoek naar een enthousiaste en gedreven Key Account Specialist voor 32-39 uur in de week in Barcelona. <br> Wat ga je doen? <br> Je zal aan de slag gaan bij het Global Service Desk team voor een Belgisch bedrijf waar je een portfolio beheert van een aantal internationale klanten.Je bent de contactpersoon voor jouw klantenportfolio en zal hen helpen waar nodig. <br> Een aantal werkzaamheden die hierbij behoren zijn: Je bent een belangrijke schakel tussen de klant en de organisatie. Je zal voornamelijk per e-mail in contact staan met de klanten (inbound). Je zal in dienst van de klant oplossingsgericht te werk gaan. Je verzorgt een correcte administratieve afhandeling en opvolging van de binnenkomende verzoeken.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"560","name":"Nederlandse Klantenservice Medewerker (Casablanca)","descriptionHtml":"","callToAction":"Nederlandse Klantenservice Medewerker (Casablanca)","introHtml":"<p>Ben je enthousiast, servicegericht en op zoek naar een spannende baan in een dynamische werkomgeving? Dan is deze kans in Casablanca perfect voor jou! Bij ons gaat klantenservice verder dan alleen het beantwoorden van vragen – we streven ernaar om uitzonderlijke klantervaringen te creëren. Daarom zijn we op zoek naar gepassioneerde individuen om ons Engelstalige ondersteuningsteam te versterken voor verschillende projecten binnen ons bedrijf.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"561","name":"Nederlandse Klantenservice Medewerker (Tangier)","descriptionHtml":"","callToAction":"Nederlandse Klantenservice Medewerker (Tangier)","introHtml":"<p>Ben je enthousiast, servicegericht en op zoek naar een spannende baan in een dynamische werkomgeving? Dan is deze kans in Tangier perfect voor jou! Bij ons gaat klantenservice verder dan alleen het beantwoorden van vragen – we streven ernaar om uitzonderlijke klantervaringen te creëren. Daarom zijn we op zoek naar gepassioneerde individuen om ons Engelstalige ondersteuningsteam te versterken voor verschillende projecten binnen ons bedrijf.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[61],"key":""},{"id":"236","name":"Open job application (Barcelona)","descriptionHtml":"","callToAction":"Open job application (Barcelona)","introHtml":"<p>Don't find what you are looking for in our job offers? Send us your details and we will keep you on record for future positions.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[52],"key":""},{"id":"394","name":"Open job application (Casablanca)","descriptionHtml":"","callToAction":"Open job application (Casablanca)","introHtml":"<p>Don't find what you are looking for in our job offers? Send us your details and we will keep you on record for future positions.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"393","name":"Open job application (Tangier)","descriptionHtml":"","callToAction":"Open job application (Tangier)","introHtml":"<p>Don't find what you are looking for in our job offers? Send us your details and we will keep you on record for future positions.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[61],"key":""},{"id":"237","name":"Open job application (Valencia)","descriptionHtml":"","callToAction":"Open job application (Valencia)","introHtml":"<p>Don't find what you are looking for in our job offers? Send us your details and we will keep you on record for future positions.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[53],"key":""},{"id":"324","name":"People on the Move application Barcelona","descriptionHtml":"","callToAction":"People on the Move application Barcelona","introHtml":"<p>We are excited to offer an open job application opportunity for employees interested in exploring new roles within our team. This initiative aims to assess and identify potential candidates for various positions, fostering career growth and development. If you are eager to take on new challenges and contribute to our team's success, we encourage you to apply. <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>This opportunity allows you to participate in assessments to determine your suitability for different roles within the department. You will showcase your skills and competencies through various evaluation methods, engage in activities that support your career growth, and work with team members and managers to understand different roles and responsibilities. Constructive feedback will be provided to help you improve and prepare for potential new roles. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Our Values:</b> <br class=\"atl-forced-newline\"> We promote a culture of trust through open communication and mutual respect. Teamwork is essential, and we work collaboratively to meet goals and support each other. Transparency is key, and we communicate updates, expectations, and results clearly and effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to explore new career paths within our company, contribute to our commitment to excellence, and make a significant impact on our team. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in the form.</p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[59],"key":""},{"id":"391","name":"People on the Move application Casablanca","descriptionHtml":"","callToAction":"People on the Move application Casablanca","introHtml":"<p>We are excited to offer an open job application opportunity for employees interested in exploring new roles within our team. This initiative aims to assess and identify potential candidates for various positions, fostering career growth and development. If you are eager to take on new challenges and contribute to our team's success, we encourage you to apply. <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>This opportunity allows you to participate in assessments to determine your suitability for different roles within the department. You will showcase your skills and competencies through various evaluation methods, engage in activities that support your career growth, and work with team members and managers to understand different roles and responsibilities. Constructive feedback will be provided to help you improve and prepare for potential new roles. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Our Values:</b> <br class=\"atl-forced-newline\"> We promote a culture of trust through open communication and mutual respect. Teamwork is essential, and we work collaboratively to meet goals and support each other. Transparency is key, and we communicate updates, expectations, and results clearly and effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to explore new career paths within our company, contribute to our commitment to excellence, and make a significant impact on our team. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in the form.</p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[392],"key":""},{"id":"392","name":"People on the Move application Tangier","descriptionHtml":"","callToAction":"People on the Move application Tangier","introHtml":"<p>We are excited to offer an open job application opportunity for employees interested in exploring new roles within our team. This initiative aims to assess and identify potential candidates for various positions, fostering career growth and development. If you are eager to take on new challenges and contribute to our team's success, we encourage you to apply. <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>This opportunity allows you to participate in assessments to determine your suitability for different roles within the department. You will showcase your skills and competencies through various evaluation methods, engage in activities that support your career growth, and work with team members and managers to understand different roles and responsibilities. Constructive feedback will be provided to help you improve and prepare for potential new roles. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Our Values:</b> <br class=\"atl-forced-newline\"> We promote a culture of trust through open communication and mutual respect. Teamwork is essential, and we work collaboratively to meet goals and support each other. Transparency is key, and we communicate updates, expectations, and results clearly and effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to explore new career paths within our company, contribute to our commitment to excellence, and make a significant impact on our team. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in the form.</p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[392],"key":""},{"id":"325","name":"People on the Move application Valencia","descriptionHtml":"","callToAction":"People on the Move application Valencia","introHtml":"<p>We are excited to offer an open job application opportunity for employees interested in exploring new roles within our team. This initiative aims to assess and identify potential candidates for various positions, fostering career growth and development. If you are eager to take on new challenges and contribute to our team's success, we encourage you to apply. <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>This opportunity allows you to participate in assessments to determine your suitability for different roles within the department. You will showcase your skills and competencies through various evaluation methods, engage in activities that support your career growth, and work with team members and managers to understand different roles and responsibilities. Constructive feedback will be provided to help you improve and prepare for potential new roles. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Our Values:</b> <br class=\"atl-forced-newline\"> We promote a culture of trust through open communication and mutual respect. Teamwork is essential, and we work collaboratively to meet goals and support each other. Transparency is key, and we communicate updates, expectations, and results clearly and effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to explore new career paths within our company, contribute to our commitment to excellence, and make a significant impact on our team. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in the form.</p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[59],"key":""},{"id":"555","name":"Representante de Atención al Cliente (Casablanca)","descriptionHtml":"","callToAction":"Representante de Atención al Cliente (Casablanca)","introHtml":"<p>¿Eres entusiasta, orientado al servicio y estás buscando un trabajo emocionante en un entorno dinámico? ¡Entonces esta oportunidad en Casablanca es perfecta para ti! Para nosotros, el servicio al cliente va más allá de simplemente responder preguntas: buscamos ofrecer experiencias excepcionales al cliente. Por eso, estamos buscando personas apasionadas para unirse a nuestro equipo de soporte en español en diferentes proyectos dentro de la empresa.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"558","name":"Representante de Atendimento ao Cliente Português (Casablanca)","descriptionHtml":"","callToAction":"Representante de Atendimento ao Cliente Português (Casablanca)","introHtml":"<p>Você é entusiasta, orientado para o atendimento e está à procura de um trabalho desafiador em um ambiente dinâmico? Então esta oportunidade em Casablanca é perfeita para você! Para nós, o atendimento ao cliente vai muito além de responder perguntas, buscamos criar experiências excepcionais para o cliente. Por isso, estamos à procura de pessoas apaixonadas para se juntarem à nossa equipe de suporte em português em diversos projetos da empresa.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[60],"key":""},{"id":"1999","name":"Training and Quality Specialist - Worldline Benelux E-com Admin","descriptionHtml":"","callToAction":"Training and Quality Specialist - Worldline Benelux E-com Admin","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Part-time, 50% Training & Quality Specialist and 50% Agent role<br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Friday, 17-Apr-2025, 12:00 hrs <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training & Quality Specialist</b> within our <b>Worldline Benelux E-com Admin</b> team. This position plays a critical role in ensuring our team members receive exceptional training and that our quality standards are consistently met. If you are passionate about learning, quality assurance, and driving continuous improvement, we encourage you to apply.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities</b> <br class=\"atl-forced-newline\"> <b>Training & Development:</b></p>\n<ul>\n <li>Deliver engaging training sessions on company policies, processes, tools, and project-specific knowledge.</li>\n <li>Design, update, and maintain training materials to reflect evolving business needs.</li>\n <li>Support onboarding and nesting phases for new hires, ensuring a smooth transition into their roles.</li>\n <li>Identify skill gaps and propose targeted training plans. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Quality Assurance</b></p>\n<ul>\n <li>Monitor and evaluate customer interactions to ensure compliance with quality standards.</li>\n <li>Provide constructive feedback to team members to improve performance and customer experience.</li>\n <li>Collaborate with Team Leads and Quality Specialists to implement corrective actions and best practices. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Continuous Improvement</b></p>\n<ul>\n <li>Analyze training and quality data to identify trends and improvement opportunities.</li>\n <li>Recommend process enhancements to optimize operational efficiency and service quality.</li>\n <li>Report transparently on training and quality metrics, sharing insights with stakeholders. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Collaboration</b></p>\n<ul>\n <li>Work closely with Operations, Quality, and other support teams to align on goals and maintain consistency across processes. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience</b></p>\n<ul>\n <li><b>Professional Expertise:</b> Strong understanding of company processes, protocols, and quality standards.</li>\n <li><b>Communication:</b> Excellent verbal and written communication skills, with the ability to adapt to different audiences.</li>\n <li><b>Training Delivery:</b> Proven experience in facilitating training sessions and creating effective learning materials.</li>\n <li><b>Quality Monitoring:</b> Familiarity with quality assurance practices and performance evaluation.</li>\n <li><b>Analytical Thinking:</b> Ability to interpret data, identify issues, and propose logical solutions.</li>\n <li><b>Coaching:</b> Skilled in mentoring and providing constructive feedback.</li>\n <li><b>Technical Skills:</b> Proficiency in Microsoft Office (Excel, PowerPoint) and basic reporting tools. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values</b></p>\n<ul>\n <li><b>Trust:</b> Build a culture of transparency and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate to achieve shared goals and support each other’s growth.</li>\n <li><b>Transparency:</b> Communicate openly and provide clear feedback to drive improvement. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b><br> This is a fantastic opportunity to advance your career, contribute to our commitment to excellence in training and quality, and make a meaningful impact on both employee development and customer experience. <br class=\"atl-forced-newline\"> <b>How to Apply</b> <br class=\"atl-forced-newline\"> Please submit your application by this link before <ins>Friday, 17-Apr-2025, 12:00 hrs</ins> with your CV and motivational letter</p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[59],"key":""},{"id":"521","name":"(Achived) (Junior) IT coordinator","descriptionHtml":"","callToAction":"(Achived) (Junior) IT coordinator","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> IT Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Part-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Friday, 16-05-2025<br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>Our IT team needs some extra hands! We are looking for a motivated colleague in Barcelona, with an interest in IT. You would be joining the IT team, part time. This means that you will be combining this position with your current project, 50-50%. We strongly encourage any current employee who is interested in the role to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Installation & configuration of hardware and applications</li>\n</ul>\n<ul>\n <li>Troubleshooting of hardware & software issues</li>\n</ul>\n<ul>\n <li>Windows 11 Pro & Microsoft office 365 support</li>\n</ul>\n<ul>\n <li>Administrative tasks in our cloud network</li>\n</ul>\n<ul>\n <li>End user support</li>\n</ul>\n<ul>\n <li>Involvement in interesting projects and more and more \uD83D\uDE0A <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<p>Experience is a plus but most important is your motivation and your willing to learn attitude. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>Are you interested in this position? Do you like to search for solutions? This time for your colleagues and not for the customer. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your send your CV with motivation letter before <ins>Friday, 16-05-2025.</ins></p>","icon":10741,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10741","groups":[],"key":""},{"id":"248","name":"(Archived) Customer Service Advisor Norwegian (Barcelona)","descriptionHtml":"","callToAction":"(Archived) Customer Service Advisor Norwegian (Barcelona)","introHtml":"<p>Do you have strong communication skills (Norwegian + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"253","name":"(Archived) Customer Service Teamleader Dutch/Flemish (Barcelona)","descriptionHtml":"","callToAction":"(Archived) Customer Service Teamleader Dutch/Flemish (Barcelona)","introHtml":"<p>Are you a strong communicator, passionate about people and experienced within a call center environment? Are you focused on customer experience and delivering qualitative services? Would you like to work with an international team, based in sunny Barcelona? Then this is your chance because NCC Barcelona is looking for go-getters to guide and develop a team of Customer Service Agents for a European full-service card and payment processor!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"1314","name":"(Archived) DevOps Engineer Barcelona/Valencia","descriptionHtml":"","callToAction":"(Archived) DevOps Engineer Barcelona/Valencia","introHtml":"<p><b>Location:</b> Barcelona/Valencia, Spain <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> ILAB <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Maarten Seuntjens <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Friday, 5-Dec-2025<br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are opening an internal promotion opportunity for the position of DevOps Engineer within the Innovation Lab. As part of our technical backbone, the DevOps Engineer ensures that our applications, AI platforms, and internal tools run smoothly, securely, and efficiently across NewCo. The role combines infrastructure operations with hands-on full stack development, allowing you to contribute directly to the design, deployment, and optimization of ILAB tools. <br class=\"atl-forced-newline\"></p>\n<p>You will work on backend services, frontend interfaces, APIs, automations, and the infrastructure that supports them. This includes supporting deployments, managing CI/CD pipelines, building small internal apps, integrating AI models, and ensuring stable environments across all ILAB projects. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Infrastructure Management:</b> Maintain and optimize cloud and on-prem environments used by ILAB solutions.</li>\n</ul>\n<ul>\n <li><b>CI/CD Pipelines:</b> Build and maintain automated pipelines for full stack applications and AI services.</li>\n</ul>\n<ul>\n <li><b>Full Stack Development:</b></li>\n</ul>\n<ul>\n <li>\n <ul>\n <li>Develop and maintain internal tools, dashboards, and automations.</li>\n </ul></li>\n</ul>\n<ul>\n <li>\n <ul>\n <li>Build lightweight front-end interfaces using frameworks such as React, Vue, or similar.</li>\n </ul></li>\n</ul>\n<ul>\n <li>\n <ul>\n <li>Develop backend logic and APIs in Python, PHP, or C++.</li>\n </ul></li>\n</ul>\n<ul>\n <li><b>API Development & Integration:</b> Build and integrate APIs that connect ILAB tools with AI services, databases, or third-party platforms.</li>\n</ul>\n<ul>\n <li><b>AI & ML Integration:</b> Support the deployment of machine learning models built with TensorFlow, PyTorch, or Keras, and help integrate NLP or speech recognition pipelines.</li>\n</ul>\n<ul>\n <li><b>Automation:</b> Create scripts and micro-services that automate processes, data flows, or system operations.</li>\n</ul>\n<ul>\n <li><b>Monitoring & Reliability:</b> Implement monitoring, logging, and alerting systems for applications and infrastructure.</li>\n</ul>\n<ul>\n <li><b>Security & Compliance:</b> Apply best practices for access control, secure coding, and regulatory alignment.</li>\n</ul>\n<ul>\n <li><b>Incident Support:</b> Provide Level 2 support for DevOps and development-related issues.</li>\n</ul>\n<ul>\n <li><b>Documentation & Knowledge Sharing:</b> Maintain documentation in Confluence and share best practices with the team.</li>\n</ul>\n<ul>\n <li><b>Continuous Improvement:</b> Identify opportunities to improve application performance, scalability, and overall system reliability. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Minimum 1 to 2 years of experience in DevOps, full stack development, cloud operations, or software deployment.</li>\n</ul>\n<ul>\n <li>Strong programming skills in PHP (Laravel) and/or Python for backend development.</li>\n</ul>\n<ul>\n <li>Experience building front-end applications using React (Next.js) or similar frameworks.</li>\n</ul>\n<ul>\n <li>Strong understanding of REST APIs and micro-services.</li>\n</ul>\n<ul>\n <li>Experience with machine learning frameworks such as TensorFlow, PyTorch, or Keras.</li>\n</ul>\n<ul>\n <li>Knowledge of NLP or speech recognition technologies is valued.</li>\n</ul>\n<ul>\n <li>Hands-on experience with Docker, Kubernetes, or containerized applications.</li>\n</ul>\n<ul>\n <li>Experience with CI/CD tools such as Azure DevOps.</li>\n</ul>\n<ul>\n <li>Strong expertise in Microsoft Azure, including deploying, managing, and integrating Azure services.</li>\n</ul>\n<ul>\n <li>Experience with scripting (PowerShell, Bash, or Python).</li>\n</ul>\n<ul>\n <li>Familiarity with databases (SQL or NoSQL) and integration concepts.</li>\n</ul>\n<ul>\n <li>Experience with Jira and Confluence is valued.</li>\n</ul>\n<ul>\n <li>Strong analytical and problem-solving skills.</li>\n</ul>\n<ul>\n <li>Fluent written and spoken English (Dutch is a plus).</li>\n</ul>\n<ul>\n <li>Ability to work independently in a fast-evolving environment. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> You will join a diverse technical environment where DevOps and full stack development go hand in hand. This role allows you to deepen your expertise in cloud infrastructure, application development, AI model deployment, and automation. You will build tools from the ground up, improve existing applications, and collaborate with developers, data teams, and AI specialists. It’s a strong opportunity to grow your career across DevOps, engineering, and software development. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your CV with motivation letter before <ins>Friday, 5-Dec-2025</ins></p>","icon":10455,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10455","groups":[],"key":""},{"id":"1181","name":"(Archived) Learning & Development Specialist Barcelona or Valencia","descriptionHtml":"","callToAction":"(Archived) Learning & Development Specialist Barcelona or Valencia","introHtml":"<p><b>Location:</b> Barcelona or Valencia<br class=\"atl-forced-newline\"> <b>Department:</b> HR L&D <br class=\"atl-forced-newline\"> <b>Reports to:</b> Learning & Development Coordinator <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Friday 21-nov-2025 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal opportunity for the position of Learning & Development Specialist within our HR team. At NewCo Communications, we believe that continuous learning is essential for individual and organizational growth.<br class=\"atl-forced-newline\"> This role supports the development of skills and knowledge at all levels of the organization, driving performance, engagement, and a strong learning culture. The L&D Specialist works closely with leaders and teams to ensure learning strategies are aligned with business goals and future needs, while also fostering a culture where each employee feels valued and supported in their development. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Talent Development:</b>\n <ul>\n <li>Design and deliver live training sessions (virtual and/or in-person) for teams and individuals.</li>\n <li>Develop workshops and supporting materials in collaboration with experts across the organization.</li>\n <li>Facilitate engaging learning experiences that accommodate various learning styles. <br class=\"atl-forced-newline\"></li>\n </ul></li>\n</ul>\n<ul>\n <li><b>Digital Learning:</b> <br class=\"atl-forced-newline\">\n <ul>\n <li>Design engaging and interactive e-learning modules aligned with learning objectives and audience needs.</li>\n <li>Ensure all digital content follows the NCC L&D branding and house style.</li>\n <li>Manage the Learning Management System (LMS): upload and organize learning materials, track participation, and report on completion and progress.</li>\n </ul></li>\n <li><b>Collaboration:</b>\n <ul>\n <li>Partner with internal stakeholders, including HR, Operations, and other departments, to identify learning needs and align learning initiatives with business goals.</li>\n <li>Work closely with subject matter experts to co-create relevant content and ensure training solutions are practical and applicable.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n </ul></li>\n</ul>\n<p><b>Required Skills and Experience:</b><br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Strong communication and interpersonal skills, with the ability to adapt messages to different audiences.</li>\n <li>Fluent written and spoken English (Any other language is a plus).</li>\n <li>Availability to work full-time in a hybrid mode.</li>\n <li>Creativity and innovation mindset: able to bring fresh ideas to learning design and engagement.</li>\n <li>Proficiency in Microsoft Office 365, specially PowerPoint.</li>\n <li>Ability to organize tasks, prioritize effectively, and manage multiple projects.</li>\n <li>Attention to detail when creating learning materials and maintaining records.</li>\n <li>Proactive and solution-oriented approach, with a strong sense of ownership.</li>\n <li>Interest in self-development and staying up-to-date with learning trends and technologies.</li>\n <li>Collaborative mindset: comfortable working with stakeholders across departments.</li>\n <li>Experience with graphic design tools, LMS, or e-learning platforms is a plus. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li>Transparency: Communicate clearly about learning objectives, progress, and outcomes. Ensure training needs are accurately assessed and development plans are aligned with organizational goals.</li>\n <li>Teamwork: Collaborate across teams to design and deliver impactful learning experiences. Share knowledge openly to strengthen collective expertise and foster continuous growth.</li>\n <li>Trust: Create a safe and supportive environment where employees feel empowered to learn, experiment, and innovate. Encourage feedback and recognize contributions to build confidence and engagement.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career within our company, contribute to our commitment to Learning and developing, and make a significant impact on our employee experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>Friday 21-nov-2025.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"250","name":"(Archived) Open job application","descriptionHtml":"","callToAction":"(Archived) Open job application","introHtml":"<p>Don't find what you are looking for in our job offers? Send us your details and we will keep you on record for future positions.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"1280","name":"(Archived) People Specialist Barcelona or Valencia","descriptionHtml":"","callToAction":"(Archived) People Specialist Barcelona or Valencia","introHtml":"<p><b>Location:</b> Barcelona/Valencia, preferred location Valencia <br class=\"atl-forced-newline\"> <b>Department:</b> HR <br class=\"atl-forced-newline\"> <b>Reports to:</b> People & Talent Development Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Friday 05-dec-2025 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal opportunity for the position of People Specialist within our HR team. At NewCo Communications, we believe that creating a positive and fair employee experience is essential for organizational success. <br> This role plays a key part in supporting employees and leaders throughout critical stages of the employee lifecycle, ensuring processes are handled with integrity, transparency, and care. The People Specialist focuses on delivering operational excellence in HR processes such as disciplinary procedures, PIP reviews, and offboarding while fostering trust and collaboration across teams. By maintaining compliance and providing actionable insights, this role enhances the employee experience and supports business performance through efficient processes and informed decision-making. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Employee Relations & Disciplinary Process:</b>\n <ul>\n <li>Act as the first point of contact for employee relations issues, ensuring fairness and compliance.</li>\n <li>Draft and deliver official warnings in line with company policy and legal standards.</li>\n <li>Guide and support managers through disciplinary procedures with consistency and professionalism. <br class=\"atl-forced-newline\"></li>\n </ul></li>\n</ul>\n<ul>\n <li><b>Performance Improvement Plans (PIPs):</b> <br class=\"atl-forced-newline\">\n <ul>\n <li>Review PIP drafts to ensure objectives are fair, achievable, and SMART-compliant.</li>\n <li>Provide feedback to leaders and confirm alignment with company standards before implementation. <br class=\"atl-forced-newline\"></li>\n </ul></li>\n</ul>\n<ul>\n <li><b>Offboarding Management:</b>\n <ul>\n <li>Coordinate all offboarding steps with relevant stakeholders (Payroll, WFM, IT).</li>\n <li>Ensure accurate documentation and compliance with legal and company requirements.</li>\n <li>Conduct exit interviews and provide insights to improve employee experience. <br class=\"atl-forced-newline\"></li>\n </ul></li>\n</ul>\n<ul>\n <li><b>People Administration & Continuous Improvement:</b>\n <ul>\n <li>Maintain accurate employee records and ensure compliance with labor laws and internal policies.</li>\n <li>Review HR processes within scope and propose improvements for efficiency and experience.</li>\n <li>Provide data-driven insights through exit reports and disciplinary handling. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n </ul></li>\n</ul>\n<p><b>Required Skills and Experience:</b><br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Fluent in English (C1 or equivalent), some familiarity with Spanish preferred.</li>\n <li>Availability to work full time in a hybrid mode.</li>\n <li>Strong communication & interpersonal skills with a people-first approach.</li>\n <li>Ability to make HR data-driven decisions.</li>\n <li>Builds trust-based working relationships across teams and levels.</li>\n <li>Ensures accuracy by reviewing own work to deliver error-free results.</li>\n <li>Demonstrates resilience and ability to cope with issues and pressure constructively.</li>\n <li>Maintains professional collaboration with employees from different levels and departments.</li>\n <li>Ability to manage and prioritize tasks independently and adapt plans as needed.</li>\n <li>Understands and aligns actions with company structure, policies, and compliance requirements. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b><br> At NewCo Communications, we value trust, transparency, and teamwork. If you are passionate about creating a positive employee experience and driving operational excellence in HR, we encourage you to apply for this exciting opportunity.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"> Apply now by submitting your <b>updated CV in English</b> and a <b>motivation letter</b> that shows your passion for people and operational excellence. Please submit your application by filling in this form before <ins>Friday 05-dec-2025.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1461","name":"(Archived) Quality Specialist - Deutsche Bank BE - Barcelona","descriptionHtml":"","callToAction":"(Archived) Quality Specialist - Deutsche Bank BE - Barcelona","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Part-time, 10 hrs/week <br class=\"atl-forced-newline\"> <b>Languages:</b> Dutch<br> <b>Application Deadline:</b> Thursday, 15-Jan-2026 - 12.00 hrs <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Quality Specialist</b> within our Deutsche Bank BE team. This role is crucial in ensuring the highest standards of quality and customer satisfaction. If you are passionate about quality assurance, have a keen eye for detail, and are committed to fostering a positive team environment, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate customer interactions to ensure consistent and high-quality service.</li>\n <li><b>Team Support:</b> Motivate and coach advisors to achieve their objectives, providing constructive feedback and guidance.</li>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage quality processes within the team.</li>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of quality evaluation processes.</li>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\">This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>Thursday, 15-Jan-2026 - 12.00 hrs</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1593","name":"(archived) Quality Specialist - equensWorldline BE","descriptionHtml":"","callToAction":"(archived) Quality Specialist - equensWorldline BE","introHtml":"<p><b>Location:</b> Barcelona or Valencia <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-Time, 39 hrs/week <br class=\"atl-forced-newline\"> <b>Languages:</b> Dutch<br> <b>Application Deadline:</b> Thursday, March 5th - 12.00 hrs <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to share that we are opening <b>two positions</b> for this role!</p>\n<p>Please note that, depending on the evolution of the project, these positions may transition into <b>part‑time functions</b> after a certain period. If this were to happen, everyone in the role will be informed <b>no later than six months after starting</b>. <br class=\"atl-forced-newline\"></p>\n<p>We encourage anyone interested to apply and explore this great development opportunity! <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate customer interactions to ensure consistent and high-quality service.</li>\n <li><b>Team Support:</b> Motivate and coach advisors to achieve their objectives, providing constructive feedback and guidance.</li>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage quality processes within the team.</li>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of quality evaluation processes.</li>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\">This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before Thursday, March 5th - 12.00 hrs.</p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1560","name":"(Archived) Quality Specialist - Verisure - Barcelona","descriptionHtml":"","callToAction":"(Archived) Quality Specialist - Verisure - Barcelona","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Languages:</b> Dutch <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Monday, 02/Feb/2026 at 12.00 hrs<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Quality Specialist</b> within our Verisure team. This role is crucial in ensuring the highest standards of quality and customer satisfaction. If you are passionate about quality assurance, have a keen eye for detail, and are committed to fostering a positive team environment, we encourage you to apply. <br class=\"atl-forced-newline\"> This role supports Verisure across three business units: <b>Telesales, Upsell, and Winback</b>. In addition to core responsibilities, the role will also provide <b>production backup support for Winback campaigns</b> when required.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate customer interactions to ensure consistent and high-quality service.</li>\n <li><b>Team Support:</b> Motivate and coach advisors to achieve their objectives, providing constructive feedback and guidance.</li>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage quality processes within the team.</li>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of quality evaluation processes.</li>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>Monday, 02/Feb/2026 at 12.00 hrs</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"587","name":"(Archived) Quality Specialist equensWorldline DE","descriptionHtml":"","callToAction":"(Archived) Quality Specialist equensWorldline DE","introHtml":"<p><b>Location:</b> Barcelona<br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Friday, 23-May-2025<br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Quality Specialist</b> within our <b>equensWorldline DE team</b>. This role is crucial in ensuring the highest standards of quality and customer satisfaction. If you are passionate about quality assurance, have a keen eye for detail, and are committed to fostering a positive team environment, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate customer interactions to ensure consistent and high-quality service.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Motivate and coach advisors to achieve their objectives, providing constructive feedback and guidance.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage quality processes within the team.</li>\n</ul>\n<ul>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of quality evaluation processes.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n</ul>\n<ul>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>Friday, 23-May-2025.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1016","name":"(Archived) Quality Specialist Verisure BE","descriptionHtml":"","callToAction":"(Archived) Quality Specialist Verisure BE","introHtml":"<p><b>Location:</b> Barcelona<br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Verisure BE<br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Patrick Vliet<br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Part-time: 20 hrs/week, Part time QS - Part time agent<br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> 9-oct-2025<br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Quality Specialist</b> within our Verisure BE team. This role is crucial in ensuring the highest standards of quality and customer satisfaction. If you are passionate about quality assurance, have a keen eye for detail, and are committed to fostering a positive team environment, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate customer interactions to ensure consistent and high-quality service.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Motivate and coach advisors to achieve their objectives, providing constructive feedback and guidance.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage quality processes within the team.</li>\n</ul>\n<ul>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of quality evaluation processes.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n</ul>\n<ul>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>9-oct-2025</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1050","name":"(Archived) Recruitment Barcelona or Valencia","descriptionHtml":"","callToAction":"(Archived) Recruitment Barcelona or Valencia","introHtml":"<p><b>Location:</b> Barcelona or Valencia<br class=\"atl-forced-newline\"> <b>Department:</b> Recruitment <br class=\"atl-forced-newline\"> <b>Reports to:</b> T&A Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> 17-oct-2025 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> At NewCo Communications, people are at the heart of everything we do. As a Recruiter, you’ll play a key role in ensuring we have the right talent in place to deliver for our clients and teams. This role is ideal for someone looking to build a career in recruitment. You’ll gain hands-on experience in talent acquisition, interviewing, and onboarding, while also learning how to prioritize effectively, partner with Operations Managers, and proactively build candidate pipelines. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>As part of our recruitment team, you will:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Manage and prioritize recruitment activities, focusing on the roles and projects with the highest business impact.</li>\n <li>Support the end-to-end recruitment process from reviewing applications to scheduling and conducting interviews.</li>\n <li>Work closely with Operations Managers and Team Leads to understand hiring needs, role requirements, and timelines.</li>\n <li>Build and maintain candidate pipelines during quieter periods, ensuring we are ready to act quickly when hiring ramps up.</li>\n <li>Guide candidates through each step of the journey, creating a professional and positive experience.</li>\n <li>Keep candidate data accurate, compliant, and up-to-date in our systems (ATS).</li>\n <li>Assist with onboarding new hires, ensuring smooth integration into the company.</li>\n <li>Contribute ideas for improving our recruitment processes, sourcing strategies, and employer branding. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"> We don’t expect you to have years of experience what matters most is motivation, adaptability, and a genuine interest in people. We’ll train you on systems and processes, but here’s what will help you succeed:</p>\n<ul>\n <li>Strong written and verbal communication skills in English (additional languages are a plus)</li>\n <li>Good organizational skills and the ability to manage priorities in a fast-paced environment</li>\n <li>A friendly, professional approach and a team-player mindset</li>\n <li>Confidence to collaborate with managers and build strong working relationships</li>\n <li>Basic knowledge of MS Office tools</li>\n <li>A proactive attitude, especially in pipeline-building and problem-solving <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>What You’ll Gain</b></p>\n<ul>\n <li>Training and mentorship in recruitment and HR best practices</li>\n <li>The ability to balance reactive recruitment with proactive talent pipeline building</li>\n <li>Exposure to international hiring and diverse talent markets</li>\n <li>A collaborative culture built on Trust, Transparency, and Teamwork</li>\n <li>The chance to make a real impact on both people’s careers and the growth of our company<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p>If you’re eager to learn, enjoy working with people, and want to play a vital role in connecting talent with opportunity, we’d love to hear from you! Apply now and take your first step into the world of recruitment. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>17-oct-2025.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1148","name":"(Archived) Reporting & Application Specialist","descriptionHtml":"","callToAction":"(Archived) Reporting & Application Specialist","introHtml":"<p><b>Location:</b> Barcelona/Valencia, Spain <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> BIA <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Head of Innovation <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, temporary (January – June) <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Monday, 17-11-2025<br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the position of Reporting & Application Specialist within our Business Intelligence & Applications (BIA) team. At NewCo Communications, the BIA team transforms data into actionable insights and develops smart tools that drive operational excellence across the organization. <br class=\"atl-forced-newline\"></p>\n<p>In this role, you will build and maintain reporting dashboards for project teams throughout NewCo and manage key business applications used across departments, ensuring teams and management can easily track performance, efficiency, and progress based on SLAs and KPIs. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Reporting & Visualization:</b> Develop, enhance, and automate Power BI dashboards that provide clear visibility on operational and project performance.</li>\n <li><b>Application Management:</b> Configure and maintain key business tools such as Nixxis, Talkdesk, Jira, and Confluence, ensuring they meet evolving business requirements.</li>\n</ul>\n<ul>\n <li><b>Operational Support:</b> Provide Level 2 support for application-related incidents, coordinating with vendors when Level 3 support is required.</li>\n</ul>\n<ul>\n <li><b>Documentation & Training:</b> Maintain technical documentation and user guides in Confluence and provide occasional user training.</li>\n</ul>\n<ul>\n <li><b>Change Tracking:</b> Monitor and document requests, incidents, and configuration changes using Jira.</li>\n</ul>\n<ul>\n <li><b>Testing & Deployment:</b> Support the testing and rollout of new setups, integrations, and application updates.</li>\n</ul>\n<ul>\n <li><b>Continuous Improvement:</b> Identify opportunities to streamline reporting and IT processes, improving the overall efficiency and reliability of our systems. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul class=\"alternate\" type=\"square\">\n <li>Minimum 1–2 years of experience in business operations, contact center management, IT services, or application management.</li>\n <li>Strong knowledge of MS Excel and Power BI, including Power Query, DAX, and Power Pivot.</li>\n <li>Solid understanding of Office 365 applications (Word, PowerPoint, Teams, Outlook, SharePoint).</li>\n <li>Analytical, proactive, and solution-oriented mindset.</li>\n <li>Strong problem-solving and troubleshooting skills.</li>\n <li>Ability to work independently in a dynamic, fast-evolving environment.</li>\n <li>Excellent communication and teamwork skills.</li>\n <li>Familiarity with Jira, Confluence, Talkdesk, and Nixxis is highly valued.</li>\n <li>Experience with other BI tools (such as Tableau) is a plus.</li>\n <li>Fluent written and spoken English (Dutch is a plus). <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> You’ll be part of a collaborative, cross-functional team that thrives on knowledge sharing, innovation, and continuous improvement. This role offers a unique opportunity to deepen your expertise in reporting, automation, and system management while learning from experienced colleagues across departments. You’ll be supported in developing new skills, exploring fresh ideas, and growing your career within reporting and application. Alongside professional growth, you’ll enjoy the chance to contribute to meaningful, data-driven impact across the company. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your CV with motivation letter before <ins>Monday, 17-11-2025.</ins></p>","icon":10690,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10690","groups":[],"key":""},{"id":"233","name":"(Archived) Sales Agent Flemish/Dutch (Barcelona)","descriptionHtml":"","callToAction":"(Archived) Sales Agent Flemish/Dutch (Barcelona)","introHtml":"<p>Beschik je over uitstekende communicatieve vaardigheden en heb je er altijd al van gedroomd om je commerciële vaardigheden te ontwikkelen in een internationale omgeving door in contact te staan met Vlaamse klanten? Dit is je kans, want we zijn op zoek naar gepassioneerde mensen om ons verkoopteam in het zonnige Barcelona te versterken!</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"234","name":"(Archived) Sales Agent French (Barcelona)","descriptionHtml":"","callToAction":"(Archived) Sales Agent French (Barcelona)","introHtml":"<p>Avez-vous d’excellentes compétences en communication (français natif) et toujours rêvé de développer vos compétences commerciales dans un environnement international en étant en contact avec des clients francophones ? C’est votre chance, car nous recherchons des passionnés pour renforcer notre équipe de vente sous le beau soleil de Barcelone !</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"1793","name":"(Archived) Team Lead Shurgard Sweden","descriptionHtml":"","callToAction":"(Archived) Team Lead Shurgard Sweden","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Languages:</b> Swedish or Dutch <br class=\"atl-forced-newline\"></p>\n<p><b>Teamleader experience in Newco is a plus</b> <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Tuesday, 14th April 2026 <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are pleased to announce an internal promotion opportunity for the role of <b>Team Lead</b> within our Shurgard Sweden team. This role is essential in building and maintaining a high-performing team that delivers exceptional customer experiences. If you are passionate about leadership, team development, and operational excellence, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Team Management:</b> Lead and motivate a team of advisors to achieve quality goals and meet planning requirements.</li>\n</ul>\n<ul>\n <li><b>Support and Development:</b> Provide professional feedback, identify training needs, and support team members in their development.</li>\n</ul>\n<ul>\n <li><b>Operational Efficiency:</b> Manage day-to-day operations, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify and propose enhancements to processes and work instructions in collaboration with the client.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Regularly report on operational issues, service levels, and KPIs, and take corrective actions as necessary.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Training & Quality Coordinators to ensure smooth operations and optimal performance.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Knowledge of main processes and procedures within the company and the ability to interface with other departments and customers.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Medium knowledge of Excel and PowerPoint.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust within the team by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Communicate company and client updates, targets, expectations, and KPI results clearly and effectively.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to operational excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>Tuesday, 14th April 2026.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1659","name":"(Archived) Team Lead Shurgard UK","descriptionHtml":"","callToAction":"(Archived) Team Lead Shurgard UK","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Language:</b> English <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Thursday, March 12th, 12.00 hrs <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are pleased to announce an internal promotion opportunity for the role of <b>Team Lead</b> within our Shurgard UK team. This role is essential in building and maintaining a high-performing team that delivers exceptional customer experiences. If you are passionate about leadership, team development, and operational excellence, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Team Management:</b> Lead and motivate a team of advisors to achieve quality goals and meet planning requirements.</li>\n</ul>\n<ul>\n <li><b>Support and Development:</b> Provide professional feedback, identify training needs, and support team members in their development.</li>\n</ul>\n<ul>\n <li><b>Operational Efficiency:</b> Manage day-to-day operations, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify and propose enhancements to processes and work instructions in collaboration with the client.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Regularly report on operational issues, service levels, and KPIs, and take corrective actions as necessary.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Training & Quality Coordinators to ensure smooth operations and optimal performance.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Knowledge of main processes and procedures within the company and the ability to interface with other departments and customers.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Medium knowledge of Excel and PowerPoint.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust within the team by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Communicate company and client updates, targets, expectations, and KPI results clearly and effectively.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to operational excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>Thursday, March 12th, 12.00 hrs.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1626","name":"(archived) Team Lead Worldline Benelux E-com Tech & Admin","descriptionHtml":"","callToAction":"(archived) Team Lead Worldline Benelux E-com Tech & Admin","introHtml":"<p><b>Location:</b> Spain <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, 39 hours/week <br class=\"atl-forced-newline\"></p>\n<p><b>Language:</b> English, additional languages are a plus <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> Friday, March 6th, 12.00 pm <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are pleased to announce an internal promotion opportunity for the role of <b>Team Lead</b> within our Worldline Benelux E-com team. This role is essential in building and maintaining a high-performing team that delivers exceptional customer experiences. If you are passionate about leadership, team development, and operational excellence, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Team Management:</b> Lead and motivate a team of advisors to achieve quality goals and meet planning requirements.</li>\n</ul>\n<ul>\n <li><b>Support and Development:</b> Provide professional feedback, identify training needs, and support team members in their development.</li>\n</ul>\n<ul>\n <li><b>Operational Efficiency:</b> Manage day-to-day operations, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify and propose enhancements to processes and work instructions in collaboration with the client.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Regularly report on operational issues, service levels, and KPIs, and take corrective actions as necessary.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Training & Quality Coordinators to ensure smooth operations and optimal performance.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Knowledge of main processes and procedures within the company and the ability to interface with other departments and customers.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Medium knowledge of Excel and PowerPoint.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust within the team by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Communicate company and client updates, targets, expectations, and KPI results clearly and effectively.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to operational excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>Friday, March 6th, 12.00 pm.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"422","name":"(Archived) Team Lead Worldline NL In-store Tech","descriptionHtml":"","callToAction":"(Archived) Team Lead Worldline NL In-store Tech","introHtml":"<p><b>Location:</b> Barcelona or Valencia, Spain <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> 09-May-2025<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are pleased to announce an internal promotion opportunity for the role of <b>Team Lead</b> within our <ins>Worldline NL In-store Tech</ins> team. This role is essential in building and maintaining a high-performing team that delivers exceptional customer experiences. If you are passionate about leadership, team development, and operational excellence, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Team Management:</b> Lead and motivate a team of advisors to achieve quality goals and meet planning requirements.</li>\n <li><b>Support and Development:</b> Provide professional feedback, identify training needs, and support team members in their development.</li>\n <li><b>Operational Efficiency:</b> Manage day-to-day operations, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>\n <li><b>Process Improvement:</b> Identify and propose enhancements to processes and work instructions in collaboration with the client.</li>\n <li><b>Reporting:</b> Regularly report on operational issues, service levels, and KPIs, and take corrective actions as necessary.</li>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Training & Quality Coordinators to ensure smooth operations and optimal performance.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Knowledge of main processes and procedures within the company and the ability to interface with other departments and customers.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Medium knowledge of Excel and PowerPoint.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust within the team by promoting open communication and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n <li><b>Transparency:</b> Communicate company and client updates, targets, expectations, and KPI results clearly and effectively.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career within our company, contribute to our commitment to operational excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>Friday, 09-May-2025.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1494","name":"(Archived) Team Leader - Shurgard - Barcelona","descriptionHtml":"","callToAction":"(Archived) Team Leader - Shurgard - Barcelona","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Languages:</b> <b><ins>Native German or English speaker</ins></b><br> <b>Application Deadline:</b> Friday, 16-Jan-2026 - 16.00 hrs<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are pleased to announce an internal promotion opportunity for the role of <b>Team Lead</b> within our Shurgard team. This role is essential in building and maintaining a high-performing team that delivers exceptional customer experiences. If you are passionate about leadership, team development, and operational excellence, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Team Management:</b> Lead and motivate a team of advisors to achieve quality goals and meet planning requirements.</li>\n <li><b>Support and Development:</b> Provide professional feedback, identify training needs, and support team members in their development.</li>\n <li><b>Operational Efficiency:</b> Manage day-to-day operations, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>\n <li><b>Process Improvement:</b> Identify and propose enhancements to processes and work instructions in collaboration with the client.</li>\n <li><b>Reporting:</b> Regularly report on operational issues, service levels, and KPIs, and take corrective actions as necessary.</li>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Training & Quality Coordinators to ensure smooth operations and optimal performance.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Knowledge of main processes and procedures within the company and the ability to interface with other departments and customers.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Medium knowledge of Excel and PowerPoint.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust within the team by promoting open communication and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n <li><b>Transparency:</b> Communicate company and client updates, targets, expectations, and KPI results clearly and effectively.\\\\\\\\*Why Apply?* <br class=\"atl-forced-newline\">This is a fantastic opportunity to advance your career within our company, contribute to our commitment to operational excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>Friday, 16-Jan-2026 - 16.00 hrs.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"261","name":"(Archived) Technical Customer Service Advisor Nederlandstalig (Barcelona)","descriptionHtml":"","callToAction":"(Archived) Technical Customer Service Advisor Nederlandstalig (Barcelona)","introHtml":"<p>Voor een klant in de banksector zijn we op zoek naar Technische Customer Service Advisors. Je komt terecht op de technische afdeling van onze klant die actief is in de banksector en zal na een intensieve training technische ondersteuning bieden via telefoon en e-mail. Je staat B2B klanten (merchants) bij met problemen die ze tegenkomen met hun e-commercetransacties via het onlineplatform, hun account en betalingen onderzoeken en oplossen. Terwijl blijf he verantwoordelijk voor het onderhouden van een goede klantrelatie door middel van een tijdige en efficiënte opvolging.</p>","icon":10534,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"1082","name":"(Archived) Training & Quality Coordinator - equensWorldline BE","descriptionHtml":"","callToAction":"(Archived) Training & Quality Coordinator - equensWorldline BE","introHtml":"<p><b>Location:</b> Valencia <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Marcel Kruize & Marian Jansma <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> 31-10-2025 <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Training & Quality Coordinator</b> within our <b>equensWorldline BE</b> team. This role is essential in developing and maintaining an effective quality framework and ensuring continuous improvement. If you are passionate about training, quality assurance, and team development, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Training Delivery:</b> Conduct training sessions on company policies, procedures, project-specific knowledge, and tools, ensuring new employees are well-prepared.</li>\n</ul>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate and provide feedback on the quality of customer interactions, ensuring adherence to the highest standards.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Support and mentor new employees during their onboarding and nesting periods, providing guidance and addressing any issues.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, develop training plans, and propose process improvements to enhance team performance.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Team Leads to meet quality goals and support overall team performance.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Transparently report training performance metrics and contribute ideas for process improvements. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, with strong presentation and training delivery skills.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic proficiency of Microsoft Office applications, particularly PowerPoint and Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Provide clear and constructive feedback, enabling team members to enhance their performance effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality and training excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>31-10-2025.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1115","name":"(Archived) Training & Quality Coordinator - Shurgard","descriptionHtml":"","callToAction":"(Archived) Training & Quality Coordinator - Shurgard","introHtml":"<p><b>Location:</b> Barcelona<br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Emma Vets<br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> 24-Oct-2025 - 14:00 hrs<br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Training & Quality Coordinator</b> within our <b>Shurgard</b> team. This role is essential in developing and maintaining an effective quality framework and ensuring continuous improvement. If you are passionate about training, quality assurance, and team development, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Training Delivery:</b> Conduct training sessions on company policies, procedures, project-specific knowledge, and tools, ensuring new employees are well-prepared.</li>\n</ul>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate and provide feedback on the quality of customer interactions, ensuring adherence to the highest standards.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Support and mentor new employees during their onboarding and nesting periods, providing guidance and addressing any issues.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, develop training plans, and propose process improvements to enhance team performance.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Team Leads to meet quality goals and support overall team performance.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Transparently report training performance metrics and contribute ideas for process improvements. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, with strong presentation and training delivery skills.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic proficiency of Microsoft Office applications, particularly PowerPoint and Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Provide clear and constructive feedback, enabling team members to enhance their performance effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality and training excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>24-Oct-2025 - 14:00 hrs</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1313","name":"(Archived) Training & Quality Specialist - Eneco","descriptionHtml":"","callToAction":"(Archived) Training & Quality Specialist - Eneco","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> 5-Dec-2025 before 12.00 hrs <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training & Quality Specialist</b> within our Eneco team. This role is essential in developing and maintaining an effective quality framework and ensuring continuous improvement. If you are passionate about training, quality assurance, and team development, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Training Delivery:</b> Conduct training sessions on company policies, procedures, project-specific knowledge, and tools, ensuring new employees are well-prepared.</li>\n <li><b>Quality Monitoring:</b> Evaluate and provide feedback on the quality of customer interactions, ensuring adherence to the highest standards.</li>\n <li><b>Team Support:</b> Support and mentor new employees during their onboarding and nesting periods, providing guidance and addressing any issues.</li>\n <li><b>Process Improvement:</b> Identify training needs, develop training plans, and propose process improvements to enhance team performance.</li>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Team Leads to meet quality goals and support overall team performance.</li>\n <li><b>Reporting:</b> Transparently report training performance metrics and contribute ideas for process improvements. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></li>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, with strong presentation and training delivery skills.</li>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Basic proficiency of Microsoft Office applications, particularly PowerPoint and Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust by promoting open communication and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n <li><b>Transparency:</b> Provide clear and constructive feedback, enabling team members to enhance their performance effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality and training excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>5-Dec-2025 12:00 hrs.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1460","name":"(Archived) Training and Quality Specialist - Scarlet - Valencia","descriptionHtml":"","callToAction":"(Archived) Training and Quality Specialist - Scarlet - Valencia","introHtml":"<p><b>Location:</b> Valencia<br class=\"atl-forced-newline\"> <b>Department:</b> Operations<br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager<br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time<br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Thursday, 15-Jan-2026 - 12.00 hrs <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training and Quality Specialist</b> within our Scarlet BE team. This position plays a critical role in ensuring our team members receive exceptional training and that our quality standards are consistently met. If you are passionate about learning, quality assurance, and driving continuous improvement, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Training & Development</b></p>\n<ul>\n <li>Deliver engaging training sessions on company policies, processes, tools, and project-specific knowledge.</li>\n <li>Design, update, and maintain training materials to reflect evolving business needs.</li>\n <li>Support onboarding and nesting phases for new hires, ensuring a smooth transition into their roles.</li>\n <li>Identify skill gaps and propose targeted training plans. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Quality Assurance</b></p>\n<ul>\n <li>Monitor and evaluate customer interactions to ensure compliance with quality standards.</li>\n <li>Provide constructive feedback to team members to improve performance and customer experience.</li>\n <li>Collaborate with Team Leads and Quality Specialists to implement corrective actions and best practices. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Continuous Improvement</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Analyze training and quality data to identify trends and improvement opportunities.</li>\n <li>Recommend process enhancements to optimize operational efficiency and service quality.</li>\n <li>Report transparently on training and quality metrics, sharing insights with stakeholders. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Collaboration</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Work closely with Operations, Quality, and other support teams to align on goals and maintain consistency across processes.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Person must be bilingual Dutch & French</b></li>\n <li><b>Professional Expertise:</b> Strong understanding of company processes, protocols, and quality standards.</li>\n <li><b>Communication:</b> Excellent verbal and written communication skills, with the ability to adapt to different audiences.</li>\n <li><b>Training Delivery:</b> Proven experience in facilitating training sessions and creating effective learning materials.</li>\n <li><b>Quality Monitoring:</b> Familiarity with quality assurance practices and performance evaluation.</li>\n <li><b>Analytical Thinking:</b> Ability to interpret data, identify issues, and propose logical solutions.</li>\n <li><b>Coaching:</b> Skilled in mentoring and providing constructive feedback.</li>\n <li><b>Technical Skills:</b> Proficiency in Microsoft Office (Excel, PowerPoint) and basic reporting tools. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Trust:</b> Build a culture of transparency and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate to achieve shared goals and support each other’s growth.</li>\n <li><b>Transparency:</b> Communicate openly and provide clear feedback to drive improvement. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career, contribute to our commitment to excellence in training and quality, and make a meaningful impact on both employee development and customer experience. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply</b> <br class=\"atl-forced-newline\"> Please submit your application by this link with your CV and motivational letter before <ins>Thursday, 15-Jan-2026 - 12.00 hrs</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1315","name":"(Archived) Training and Quality Specialist - Shurgard - Barcelona","descriptionHtml":"","callToAction":"(Archived) Training and Quality Specialist - Shurgard - Barcelona","introHtml":"<p><b>Location:</b> Barcelona <br class=\"atl-forced-newline\"> <b>Department:</b> Operations <br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Friday, 5-Dec-2025 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training Specialist</b> within our Shurgard team. This role is crucial in ensuring the highest standards of training and development for our team members. If you are passionate about training, have a keen eye for detail, and are committed to fostering a positive learning environment, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Training Delivery:</b> Conduct training sessions to ensure team members are well-equipped with the necessary skills and knowledge.</li>\n <li><b>Content Development:</b> Design and update training materials to meet the evolving needs of the team.</li>\n <li><b>Team Support:</b> Motivate and coach team members to achieve their learning objectives, providing constructive feedback and guidance.</li>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage training programs within the team.</li>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of training processes.</li>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Native level of German and English C1/C2 Level</li>\n <li>Willing and available to travel probably within first months of work, starting January 2026</li>\n <li>International passport required</li>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.* <b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure training goals are met and training needs are accurately identified.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet training goals and safeguard team knowledge.</li>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career within our company, contribute to our commitment to training excellence, and make a significant impact on our team's development. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"> Please submit your application by filling in this form before <ins>Friday, 5-Dec-2025</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1348","name":"(Archived) Training and Quality Specialist - Verisure BE","descriptionHtml":"","callToAction":"(Archived) Training and Quality Specialist - Verisure BE","introHtml":"<p><b>Location:</b> Barcelona<br class=\"atl-forced-newline\"> <b>Department:</b> Verisure BE<br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager<br class=\"atl-forced-newline\"> <b>Contract Type:</b> Full-time, Unlimited<br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Friday, 12-Dec-2025 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training and Quality Specialist</b> within our Verisure BE team. This position plays a critical role in ensuring our team members receive exceptional training and that our quality standards are consistently met. If you are passionate about learning, quality assurance, and driving continuous improvement, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Training & Development</b></p>\n<ul>\n <li>Deliver engaging training sessions on company policies, processes, tools, and project-specific knowledge.</li>\n <li>Design, update, and maintain training materials to reflect evolving business needs.</li>\n <li>Support onboarding and nesting phases for new hires, ensuring a smooth transition into their roles.</li>\n <li>Identify skill gaps and propose targeted training plans. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Quality Assurance</b></p>\n<ul>\n <li>Monitor and evaluate customer interactions to ensure compliance with quality standards.</li>\n <li>Provide constructive feedback to team members to improve performance and customer experience.</li>\n <li>Collaborate with Team Leads and Quality Specialists to implement corrective actions and best practices. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Continuous Improvement</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Analyze training and quality data to identify trends and improvement opportunities.</li>\n <li>Recommend process enhancements to optimize operational efficiency and service quality.</li>\n <li>Report transparently on training and quality metrics, sharing insights with stakeholders. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Collaboration</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Work closely with Operations, Quality, and other support teams to align on goals and maintain consistency across processes.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Strong understanding of company processes, protocols, and quality standards.</li>\n <li><b>Communication:</b> Excellent verbal and written communication skills, with the ability to adapt to different audiences.</li>\n <li><b>Training Delivery:</b> Proven experience in facilitating training sessions and creating effective learning materials.</li>\n <li><b>Quality Monitoring:</b> Familiarity with quality assurance practices and performance evaluation.</li>\n <li><b>Analytical Thinking:</b> Ability to interpret data, identify issues, and propose logical solutions.</li>\n <li><b>Coaching:</b> Skilled in mentoring and providing constructive feedback.</li>\n <li><b>Technical Skills:</b> Proficiency in Microsoft Office (Excel, PowerPoint) and basic reporting tools. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Trust:</b> Build a culture of transparency and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate to achieve shared goals and support each other’s growth.</li>\n <li><b>Transparency:</b> Communicate openly and provide clear feedback to drive improvement. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career, contribute to our commitment to excellence in training and quality, and make a meaningful impact on both employee development and customer experience. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply</b> <br class=\"atl-forced-newline\"> Please submit your application by this link with your CV and motivational letter before <ins>Friday, 12-Dec-2025</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1725","name":"(Archived) Training and Quality Specialist - Worldline Benelux E-com Admin","descriptionHtml":"","callToAction":"(Archived) Training and Quality Specialist - Worldline Benelux E-com Admin","introHtml":"<p><b>Location:</b> Barcelona<br class=\"atl-forced-newline\"> <b>Department:</b> Operations<br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager<br class=\"atl-forced-newline\"> <b>Contract Type:</b> Part-time<br class=\"atl-forced-newline\"> <b>Language</b>: French<br> <b>Application Deadline:</b> Friday, 20-Mar-2026 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training and Quality Specialist</b> within our Worldline Benelux E-com Admin team. This position plays a critical role in ensuring our team members receive exceptional training and that our quality standards are consistently met. If you are passionate about learning, quality assurance, and driving continuous improvement, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Training & Development</b></p>\n<ul>\n <li>Deliver engaging training sessions on company policies, processes, tools, and project-specific knowledge.</li>\n <li>Design, update, and maintain training materials to reflect evolving business needs.</li>\n <li>Support onboarding and nesting phases for new hires, ensuring a smooth transition into their roles.</li>\n <li>Identify skill gaps and propose targeted training plans. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Quality Assurance</b></p>\n<ul>\n <li>Monitor and evaluate customer interactions to ensure compliance with quality standards.</li>\n <li>Provide constructive feedback to team members to improve performance and customer experience.</li>\n <li>Collaborate with Team Leads and Quality Specialists to implement corrective actions and best practices. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Continuous Improvement</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Analyze training and quality data to identify trends and improvement opportunities.</li>\n <li>Recommend process enhancements to optimize operational efficiency and service quality.</li>\n <li>Report transparently on training and quality metrics, sharing insights with stakeholders. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Collaboration</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Work closely with Operations, Quality, and other support teams to align on goals and maintain consistency across processes.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Person must be French speaker</b></li>\n <li><b>Professional Expertise:</b> Strong understanding of company processes, protocols, and quality standards.</li>\n <li><b>Communication:</b> Excellent verbal and written communication skills, with the ability to adapt to different audiences.</li>\n <li><b>Training Delivery:</b> Proven experience in facilitating training sessions and creating effective learning materials.</li>\n <li><b>Quality Monitoring:</b> Familiarity with quality assurance practices and performance evaluation.</li>\n <li><b>Analytical Thinking:</b> Ability to interpret data, identify issues, and propose logical solutions.</li>\n <li><b>Coaching:</b> Skilled in mentoring and providing constructive feedback.</li>\n <li><b>Technical Skills:</b> Proficiency in Microsoft Office (Excel, PowerPoint) and basic reporting tools. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Trust:</b> Build a culture of transparency and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate to achieve shared goals and support each other’s growth.</li>\n <li><b>Transparency:</b> Communicate openly and provide clear feedback to drive improvement. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career, contribute to our commitment to excellence in training and quality, and make a meaningful impact on both employee development and customer experience. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply</b> <br class=\"atl-forced-newline\"> Please submit your application by this link with your CV and motivational letter before <ins>Friday, 20-Mar-2026</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1427","name":"(Archived) Training and Quality Specialist - Worldline ODD BE","descriptionHtml":"","callToAction":"(Archived) Training and Quality Specialist - Worldline ODD BE","introHtml":"<p><b>Location:</b> Valencia<br class=\"atl-forced-newline\"> <b>Department:</b> Operations<br class=\"atl-forced-newline\"> <b>Reports to:</b> Client Operations Manager<br class=\"atl-forced-newline\"> <b>Contract Type:</b> Part-time<br class=\"atl-forced-newline\"> <b>Application Deadline:</b> Monday, 5-Jan-2026 <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"> We are excited to announce an internal promotion opportunity for the role of <b>Training and Quality Specialist</b> within our Worldline ODD BE team. This position plays a critical role in ensuring our team members receive exceptional training and that our quality standards are consistently met. If you are passionate about learning, quality assurance, and driving continuous improvement, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Training & Development</b></p>\n<ul>\n <li>Deliver engaging training sessions on company policies, processes, tools, and project-specific knowledge.</li>\n <li>Design, update, and maintain training materials to reflect evolving business needs.</li>\n <li>Support onboarding and nesting phases for new hires, ensuring a smooth transition into their roles.</li>\n <li>Identify skill gaps and propose targeted training plans. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Quality Assurance</b></p>\n<ul>\n <li>Monitor and evaluate customer interactions to ensure compliance with quality standards.</li>\n <li>Provide constructive feedback to team members to improve performance and customer experience.</li>\n <li>Collaborate with Team Leads and Quality Specialists to implement corrective actions and best practices. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Continuous Improvement</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Analyze training and quality data to identify trends and improvement opportunities.</li>\n <li>Recommend process enhancements to optimize operational efficiency and service quality.</li>\n <li>Report transparently on training and quality metrics, sharing insights with stakeholders. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Collaboration</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Work closely with Operations, Quality, and other support teams to align on goals and maintain consistency across processes.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Person must be bilingual Dutch & French</b></li>\n <li><b>Professional Expertise:</b> Strong understanding of company processes, protocols, and quality standards.</li>\n <li><b>Communication:</b> Excellent verbal and written communication skills, with the ability to adapt to different audiences.</li>\n <li><b>Training Delivery:</b> Proven experience in facilitating training sessions and creating effective learning materials.</li>\n <li><b>Quality Monitoring:</b> Familiarity with quality assurance practices and performance evaluation.</li>\n <li><b>Analytical Thinking:</b> Ability to interpret data, identify issues, and propose logical solutions.</li>\n <li><b>Coaching:</b> Skilled in mentoring and providing constructive feedback.</li>\n <li><b>Technical Skills:</b> Proficiency in Microsoft Office (Excel, PowerPoint) and basic reporting tools. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Trust:</b> Build a culture of transparency and mutual respect.</li>\n <li><b>Teamwork:</b> Collaborate to achieve shared goals and support each other’s growth.</li>\n <li><b>Transparency:</b> Communicate openly and provide clear feedback to drive improvement. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"> This is a fantastic opportunity to advance your career, contribute to our commitment to excellence in training and quality, and make a meaningful impact on both employee development and customer experience. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply</b> <br class=\"atl-forced-newline\"> Please submit your application by this link with your CV and motivational letter before <ins>Monday, +5-Jan-2026</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"227","name":"ESP Emailed Application","descriptionHtml":"","callToAction":"ESP Emailed Application","introHtml":"<p>Request received from your email channel.</p>","icon":10546,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[],"key":""},{"id":"229","name":"External Referral","descriptionHtml":"","callToAction":"External Referral","introHtml":"<p>Candidate referred by an external recruiter.</p>","icon":10533,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[],"key":""},{"id":"255","name":"Internal Employee","descriptionHtml":"","callToAction":"Internal Employee","introHtml":"<p>Existing Newco employee making an internal switch to a different project.</p>","icon":10533,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[],"key":""},{"id":"231","name":"Internal Referral","descriptionHtml":"","callToAction":"Internal Referral","introHtml":"<p>Candidate referred by an internal employee.</p>","icon":10533,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[],"key":""},{"id":"686","name":"MAR Emailed Application","descriptionHtml":"","callToAction":"MAR Emailed Application","introHtml":"<p>Request received from your email channel.</p>","icon":10546,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[],"key":""},{"id":"287","name":"Quality Specialist template","descriptionHtml":"","callToAction":"Quality Specialist template","introHtml":"<p><b>Location:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Quality Specialist</b> within our XXXXX team. This role is crucial in ensuring the highest standards of quality and customer satisfaction. If you are passionate about quality assurance, have a keen eye for detail, and are committed to fostering a positive team environment, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate customer interactions to ensure consistent and high-quality service.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Motivate and coach advisors to achieve their objectives, providing constructive feedback and guidance.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage quality processes within the team.</li>\n</ul>\n<ul>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of quality evaluation processes.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n</ul>\n<ul>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>XX/XX/XXXX.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"1049","name":"Recruitment Template","descriptionHtml":"","callToAction":"Recruitment Template","introHtml":"<p><b>Location:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Recruitment <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> T&A Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>At NewCo Communications, people are at the heart of everything we do. As a Recruiter, you’ll play a key role in ensuring we have the right talent in place to deliver for our clients and teams.</p>\n<p>This role is ideal for someone looking to build a career in recruitment. You’ll gain hands-on experience in talent acquisition, interviewing, and onboarding, while also learning how to prioritize effectively, partner with Operations Managers, and proactively build candidate pipelines. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>As part of our recruitment team, you will:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Manage and prioritize recruitment activities, focusing on the roles and projects with the highest business impact.</li>\n <li>Support the end-to-end recruitment process — from reviewing applications to scheduling and conducting interviews.</li>\n <li>Work closely with Operations Managers and Team Leads to understand hiring needs, role requirements, and timelines.</li>\n <li>Build and maintain candidate pipelines during quieter periods, ensuring we are ready to act quickly when hiring ramps up.</li>\n <li>Guide candidates through each step of the journey, creating a professional and positive experience.</li>\n <li>Keep candidate data accurate, compliant, and up-to-date in our systems (ATS).</li>\n <li>Assist with onboarding new hires, ensuring smooth integration into the company.</li>\n <li>Contribute ideas for improving our recruitment processes, sourcing strategies, and employer branding. <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><br class=\"atl-forced-newline\"> <b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<p>We don’t expect you to have years of experience — what matters most is motivation, adaptability, and a genuine interest in people. We’ll train you on systems and processes, but here’s what will help you succeed:<br> ✅Strong written and verbal communication skills in English (additional languages are a plus) <br> ✅ Good organizational skills and the ability to manage priorities in a fast-paced environment <br> ✅ A friendly, professional approach and a team-player mindset <br> ✅ Confidence to collaborate with managers and build strong working relationships <br> ✅ Basic knowledge of MS Office tools <br> ✅ A proactive attitude — especially in pipeline-building and problem-solving</p>\n<p><br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure quality goals are met and training needs are accurately identified.</li>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and safeguard team knowledge.</li>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>What You’ll Gain</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li>Training and mentorship in recruitment and HR best practices</li>\n <li>The ability to balance reactive recruitment with proactive talent pipeline building</li>\n <li>Exposure to international hiring and diverse talent markets</li>\n <li>A collaborative culture built on Trust, Transparency, and Teamwork</li>\n <li>The chance to make a real impact on both people’s careers and the growth of our company</li>\n</ul>\n<p><br class=\"atl-forced-newline\"> If you’re eager to learn, enjoy working with people, and want to play a vital role in connecting talent with opportunity, we’d love to hear from you! Apply now and take your first step into the world of recruitment. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>XX/XX/XXXX.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"290","name":"Team Lead template","descriptionHtml":"","callToAction":"Team Lead template","introHtml":"<p><b>Location:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"> <b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are pleased to announce an internal promotion opportunity for the role of <b>Team Lead</b> within our XXXX team. This role is essential in building and maintaining a high-performing team that delivers exceptional customer experiences. If you are passionate about leadership, team development, and operational excellence, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Team Management:</b> Lead and motivate a team of advisors to achieve quality goals and meet planning requirements.</li>\n</ul>\n<ul>\n <li><b>Support and Development:</b> Provide professional feedback, identify training needs, and support team members in their development.</li>\n</ul>\n<ul>\n <li><b>Operational Efficiency:</b> Manage day-to-day operations, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify and propose enhancements to processes and work instructions in collaboration with the client.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Regularly report on operational issues, service levels, and KPIs, and take corrective actions as necessary.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Training & Quality Coordinators to ensure smooth operations and optimal performance.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Knowledge of main processes and procedures within the company and the ability to interface with other departments and customers.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Medium knowledge of Excel and PowerPoint.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust within the team by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Communicate company and client updates, targets, expectations, and KPI results clearly and effectively.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to operational excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>XX/XX/XXXX.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"291","name":"Training & Quality Coordinator template","descriptionHtml":"","callToAction":"Training & Quality Coordinator template","introHtml":"<p><b>Location:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Training & Quality Coordinator</b> within our XXXX team. This role is essential in developing and maintaining an effective quality framework and ensuring continuous improvement. If you are passionate about training, quality assurance, and team development, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Training Delivery:</b> Conduct training sessions on company policies, procedures, project-specific knowledge, and tools, ensuring new employees are well-prepared.</li>\n</ul>\n<ul>\n <li><b>Quality Monitoring:</b> Evaluate and provide feedback on the quality of customer interactions, ensuring adherence to the highest standards.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Support and mentor new employees during their onboarding and nesting periods, providing guidance and addressing any issues.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, develop training plans, and propose process improvements to enhance team performance.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with Quality Specialists and Team Leads to meet quality goals and support overall team performance.</li>\n</ul>\n<ul>\n <li><b>Reporting:</b> Transparently report training performance metrics and contribute ideas for process improvements. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, with strong presentation and training delivery skills.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals, creating a high-performance climate.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic proficiency of Microsoft Office applications, particularly PowerPoint and Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Trust:</b> Foster a culture of trust by promoting open communication and mutual respect.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet quality goals and ensure team members feel valued and supported.</li>\n</ul>\n<ul>\n <li><b>Transparency:</b> Provide clear and constructive feedback, enabling team members to enhance their performance effectively. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to quality and training excellence, and make a significant impact on our customer experience. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>XX/XX/XXXX.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"323","name":"Training Specialist template","descriptionHtml":"","callToAction":"Training Specialist template","introHtml":"<p><b>Location:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><b>Department:</b> Operations <br class=\"atl-forced-newline\"></p>\n<p><b>Reports to:</b> Client Operations Manager <br class=\"atl-forced-newline\"></p>\n<p><b>Contract Type:</b> Full-time, Unlimited <br class=\"atl-forced-newline\"></p>\n<p><b>Application Deadline:</b> XXXX <br class=\"atl-forced-newline\"></p>\n<p><br class=\"atl-forced-newline\"></p>\n<p><b>Job Overview:</b> <br class=\"atl-forced-newline\"></p>\n<p>We are excited to announce an internal promotion opportunity for the role of <b>Training Specialist</b> within our XXXX team. This role is crucial in ensuring the highest standards of training and development for our team members. If you are passionate about training, have a keen eye for detail, and are committed to fostering a positive learning environment, we encourage you to apply. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Key Responsibilities:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Training Delivery:</b> Conduct training sessions to ensure team members are well-equipped with the necessary skills and knowledge.</li>\n</ul>\n<ul>\n <li><b>Content Development:</b> Design and update training materials to meet the evolving needs of the team.</li>\n</ul>\n<ul>\n <li><b>Team Support:</b> Motivate and coach team members to achieve their learning objectives, providing constructive feedback and guidance.</li>\n</ul>\n<ul>\n <li><b>Process Improvement:</b> Identify training needs, suggest process improvements, and manage training programs within the team.</li>\n</ul>\n<ul>\n <li><b>Performance Management:</b> Participate in Performance Improvement Plans (PIPs) and contribute to the continuous improvement of training processes.</li>\n</ul>\n<ul>\n <li><b>Collaboration:</b> Work closely with other departments to ensure smooth operations and optimal performance. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Required Skills and Experience:</b> <br class=\"atl-forced-newline\"></p>\n<ul>\n <li><b>Professional Expertise:</b> Comprehensive knowledge of key processes and protocols within the company.</li>\n</ul>\n<ul>\n <li><b>Communication:</b> Highly effective in both written and verbal communication, adapting to various audiences and situations.</li>\n</ul>\n<ul>\n <li><b>Leadership:</b> Ability to lead, guide, and motivate a team towards common goals.</li>\n</ul>\n<ul>\n <li><b>Analytical Thinking:</b> Strong problem-solving skills, with the ability to identify and address issues logically.</li>\n</ul>\n<ul>\n <li><b>Coaching:</b> Experience in developing and coaching others, providing timely and constructive feedback.</li>\n</ul>\n<ul>\n <li><b>Technical Skills:</b> Basic knowledge of Microsoft Office applications, particularly Excel. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Our Values:</b></p>\n<ul>\n <li><b>Transparency:</b> Ensure training goals are met and training needs are accurately identified.</li>\n</ul>\n<ul>\n <li><b>Teamwork:</b> Collaborate with colleagues to meet training goals and safeguard team knowledge.</li>\n</ul>\n<ul>\n <li><b>Trust:</b> Foster an open atmosphere where creativity is encouraged, and team members feel valued and supported. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></li>\n</ul>\n<p><b>Why Apply?</b> <br class=\"atl-forced-newline\"></p>\n<p>This is a fantastic opportunity to advance your career within our company, contribute to our commitment to training excellence, and make a significant impact on our team's development. If you are ready to take on this challenge and grow with us, we look forward to receiving your application. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>How to Apply:</b> <br class=\"atl-forced-newline\"></p>\n<p>Please submit your application by filling in this form before <ins>XX/XX/XXXX.</ins></p>","icon":10536,"iconUrl":"https://newcocoms.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":52,"name":"Jobs in Barcelona"},{"id":53,"name":"Jobs in Valencia"},{"id":60,"name":"Jobs in Casablanca"},{"id":61,"name":"Jobs in Tangier"},{"id":59,"name":"ESP People On The Move"},{"id":392,"name":"MAR People On The Move"}],"orderMapping":{"52":[289,267,264,262,263,260,247,246,244,238,236],"60":[560,557,389,554,558,555,556,394],"61":[561,559,393],"392":[391,392],"53":[268,232,237],"59":[325,324,1999]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5ad5ed63-4eb1-3113-a1d5-7437d3ef0740","appLinkName":"System Confluence","appLinkUrl":"https://newcocoms.atlassian.net/wiki","spaceKey":"JOBS","spaceName":"JOBS","spaceUrl":"https://newcocoms.atlassian.net/wiki/spaces/JOBS","isServer":false},"labels":[],"projectKey":"ESJOB","serviceDeskId":23,"kbLinkDomainURLs":["https://newcocoms.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":23,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESJOB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjRmOWQ1Yy0zYzZiLTQ2MzUtYTg0MC1iYzk1MzRiYzMwOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0MTExNDI0OTkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NjY1NTM4NywibmJmIjoxNzc2NjU0MTg3LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.zlPaIPMn6VPSCIii3LqKiAzdlkho6inLz_MFGphL2ZY","targetCollection":"upload-user-collection--1411142499","endpointUrl":"https://api.media.atlassian.com","clientId":"864f9d5c-3c6b-4635-a840-bc9534bc3090","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"NCC portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://newcocoms.atlassian.net/wiki","kbLinkDomainURLs":["https://newcocoms.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}